Return Policy Page

Return Policy

I gladly accept returns, exchanges and cancellations but 2% charge will be taken while processing return.

Contact me within: 45 days of delivery

Dispatch items back within: 45 days of delivery

Request a cancellation within: 1 day of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalised orders

• Items on sale

• Please make a video before opening the parcel. If you lost the product or you got damaged product and you won't have any video then buyer is responsible for it's loss.

• Returns are processed within 45 Business Days

• Please send me images of an item, pack the items in the original box and please confirm with us before shipping the parcel.

• If you return a package without informing us, in that case, the buyer will totally be responsible for it.

• The buyer is only responsible for return shipping costs. But In some cases, we provide you return charge, for further please contact us before ship the item back.

• If you found any issue after 10 days from the delivery date are only eligible for the repair. Return is not accepted after the policy time-frame. Please contact us for more. In some cases, we offer you an exchange service as well.

• If we agreed to a refund, we will refund the amount up to 72 hours as per confirmation after getting the return parcel. If we found any damage or issue in the returned product, the buyer is only responsible for the loss of any value.

• Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Call Or Whatsapp +918000058070

Email –Labstonejewel@gmail.com